Privacy Policy

Effective date: 21.03.2026
Last updated: 21.03.2026

Welcome to UX Space
We are committed to protecting your privacy and handling your personal data in a transparent and secure way.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://uxspace.uk
(the “Website”), contact us, or use our services.

UX Space
Bristol, United Kingdom
Email: contact@uxspace.uk

Phone: +44 7385 166753

For the purposes of UK data protection law, UX Space is the data controller of your personal data.

We may collect and process the following personal data:

Information you provide directly

When you contact us through the Website, by email, phone, or otherwise, we may collect:

• your name;
• your email address;
• your telephone number;
• the subject of your enquiry;
• the content of your message;
• any other information you choose to provide.
• Technical and usage information

When you visit the Website, we may automatically collect certain technical data, such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring website;
• pages viewed;
• dates and times of visits;
• general usage and interaction data.
• Cookies and similar technologies

We may use cookies and similar technologies to operate the Website, improve performance, understand visitor behaviour, and enhance user experience.

We use your personal data to:

• respond to your enquiries and provide customer support;
• communicate with you about our services;
• provide design, branding, web, graphic, video, or related creative services;
• manage our business relationship with clients and prospective clients;
• improve our Website, services, and user experience;
• maintain Website security and prevent misuse;
• comply with legal, accounting, or regulatory obligations;
• establish, exercise, or defend legal claims where necessary.

Under UK data protection law, we rely on one or more of the following lawful bases:

Legitimate interests

We process personal data where it is necessary for our legitimate interests, including:

responding to enquiries;
running and improving our business and Website;
managing client relationships;
ensuring the security of our systems and services.
Contract

We process personal data where necessary to take steps at your request before entering into a contract, or to perform a contract with you.

Legal obligation

We may process personal data where necessary to comply with a legal or regulatory obligation.

Consent

Where required, we rely on your consent, for example in relation to certain cookies or where you have clearly agreed to a specific use of your data. Where consent is the lawful basis, you may withdraw it at any time.

We keep personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to satisfy legal, accounting, tax, or reporting requirements.

As a general guide:

enquiry data may be kept for up to 12 months after the last contact;
client and project data may be kept for up to 6 years after the end of the client relationship, where needed for legal, tax, or contractual reasons;
technical and analytics data may be kept for a shorter period, depending on the tool or service used.

We may retain data for longer where necessary to comply with legal obligations or to resolve disputes.

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary to run our business and provide our services, such as:

• website hosting providers;
• email and communications providers;
• IT support providers;
• analytics or website performance providers;
• CRM, invoicing, bookkeeping, or payment service providers;
• professional advisers such as accountants, lawyers, or insurers.

We require third parties to respect the security of your data and to process it only in accordance with applicable law.

We may also disclose personal data:

• if required by law;
• to enforce our legal rights;
• in connection with a business restructure, sale, or transfer.

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure it is protected, including using appropriate safeguards where required under applicable data protection law.

Our Website may use cookies and similar technologies.

Cookies may be used to:

ensure the Website functions properly;
remember preferences;
analyse traffic and usage;
improve Website performance and content.

You can usually control or disable cookies through your browser settings. If we use non-essential cookies, we will request your consent where required.

You may also wish to provide a separate Cookie Policy or a cookie banner if your site uses analytics, marketing cookies, or embedded third-party tools.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Under UK data protection law, you may have the right to:

request access to the personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to processing based on legitimate interests;
request transfer of your data in certain circumstances;
withdraw consent at any time, where processing is based on consent;
lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of your rights, please contact us using the contact details below.

Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing any personal data.

Our Website and services are not directed to children, and we do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

UX Space
Bristol, United Kingdom
Email: contact@uxspace.uk

Phone: +44 7385 166753

If you are unhappy with how we use your personal data, we would appreciate the opportunity to address your concerns first.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website functionality. Any updates will be posted on this page with a revised “Last updated” date.